Return and Refund Policy.

Thank you for your purchase from Chocolate Club Shop! We hope you are satisfied with your product(s). However, if you are not completely satisfied or something is wrong with your order, we are here to help.

Returns

You have 14 days to return an item from the date you received it. To be eligible for a return, the item must be unused and in the same condition in which you received it. It must also be in its original packaging.

You must have a receipt or proof of purchase to process your return.

Refunds

Once we receive your returned item, we will inspect it and let you know that we have received your returned item. We will immediately notify you of the status of your refund after we have inspected the item.

If your return is approved, we will process a refund to the original payment method. The amount may take several days to be credited to your account, depending on the processing time of your bank or credit card company.

Shipping costs

We will bear the cost of shipping and return shipping.

If you received a damaged or defective item, please contact us within 7 days of receiving your product to request a return. Please email us at shop@chocolateclub.world with details and photos of the damaged or defective product. We will then assess the situation and assist you further.

Contact us

If you have questions about how to request a return or other questions about our return and refund policy, please contact us at
shop@chocolateclub.world
.